How to choose an AI chatbot plugin for WordPress

The checklist

Use these questions to compare any plugins on your shortlist. The right answer depends on your business, but a good chatbot should do well on all of them.

• Accuracy: does it answer only from your content and admit when it does not know?
• Set-up: can you go live without code, prompts or API keys?
• True cost: is the AI included, or will you get a separate bill from an AI provider?
• Languages: does it answer in your visitors' languages?
• Leads and requests: does it save contact details, complaints and callbacks somewhere useful?
• Human takeover: can you read chats and reply yourself?
• Freshness: does it update when you change pages and products?
• Honesty and privacy: does it say it is an AI, and is your data kept out of model training?

How Clientager answers them

It learns your published pages, posts and WooCommerce products and quotes only from them. Set-up takes about five minutes with no code or keys. The AI is included in the plan (from $25 a month for 500 AI conversations and 500 AI emails), with a free preview and a 7-day trial without a card. It answers in 45 languages, captures leads with status and CSV export, logs complaints, bookings and callbacks as requests, and lets you take over any chat from WordPress. It updates itself a minute after you save, says it is an AI, and your data is never used to train AI models.

Try before you decide

The best test is your own questions. Install the plugin, let it learn your site and ask it the ten things customers ask most, in the Preview tab, before anyone sees it. If the answers are right, start the trial; if not, you have lost five minutes.