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Clientager

WordPress guide

24/7 live chat on WordPress, without staffing it

The AI answers instantly, day and night; you read every chat in WordPress and step in whenever you want.

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Quick answer

How can a small business offer 24/7 live chat on WordPress?

Use an AI chat that answers on its own and lets you take over. Clientager answers visitors instantly at any hour from your own content, saves their details as leads, and logs requests that need a person. In the Inbox tab you can read every chat, reply yourself and hand it back to the AI, so you get 24/7 cover without anyone watching a screen.

The Clientager AI chat answering a visitor on a WordPress websiteRequests: complaints, bookings and callbacks in WordPress adminLeads from the chat and forms, with status and CSV export

The problem with traditional live chat

Live chat only works if someone answers within a minute or two. Leave it unattended and visitors see "we're away" or wait for nothing, which is worse than having no chat. For a small team, staffing chat in the evening and at weekends, when many visitors arrive, is rarely realistic.

AI first, you when it matters

Clientager answers every visitor straight away from your pages and products. When someone needs a person, for example a complaint, a callback or a special request, the AI takes their details and saves it in Requests, marked urgent if it is a complaint, and you get an email alert. Nothing waits for you to be online.

When you are available, open Inbox in WordPress, read any conversation and reply yourself. Taking over pauses the AI for that chat; giving it back lets the AI continue. The visitor sees one smooth conversation.

  • Instant answers at any hour
  • Requests for complaints, bookings and callbacks
  • Email alerts for new leads and requests
  • Human takeover from the Inbox tab

Honest about being an AI

The assistant says it is an AI at the start of each chat, as consumer protection rules in many countries require. Visitors can always ask for a person, and the AI arranges it instead of pretending.

Frequently asked questions

How fast does it answer?

Usually within a few seconds, at any time of day.

Can I reply from my phone?

Yes. The Inbox works in WordPress on mobile, and the Clientager dashboard works in a phone browser.

What counts as one AI conversation?

A chat with one visitor over a day counts once, however many messages it has (up to a generous limit). Lite includes 500 a month, Starter 1,000.

What if the AI is unsure?

It says it will check with the team, saves the visitor's details and logs a request for you.

More WordPress guides

How to add an AI chatbot to your WordPress websiteFive steps, no code: the chatbot reads your own pages, answers visitors around the clock and saves every lead in WordPress.An AI chatbot for WooCommerce that shows your productsShoppers describe what they want in their own words; the chat answers with your matching products, ready to add to the cart.Add a chatbot to WordPress without writing codeNo script tags, no OpenAI account, no developer. Everything happens in your WordPress admin.Train an AI chatbot on your own WordPress contentAnswers come from your published pages, posts and products, and stay current when you edit them.

Guides

What is an AI customer manager?A plain-English explanation of the role, what it handles from first enquiry to follow-up, and where your team still matters most.

Want this for your business?

Try it free for 7 days, no card needed: AI website chat, WhatsApp and email, trained on your own website. AI phone calls come with paid plans.

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