An AI locksmith answering service for every 2 am lockout

Fast, calm handling for urgent calls

Most locksmith calls come from someone stressed and standing outside. Clientager answers right away, around the clock, and starts with what matters: is the caller safe, and is anyone in danger? If a child or vulnerable person is locked inside a car or home, if there's a medical emergency, or if the caller believes there's been a break-in in progress, the agent tells them to call emergency services immediately.

For a standard lockout, it quickly determines the job: home, car or business; the type of lock or vehicle make and model; and whether the key is lost or just inside. That lets it give an accurate price under your rules and dispatch a technician with the right tools. The technician receives everything by text before setting off, including the caller's description of the lock.

Transparent pricing and honest ETAs

Locksmith customers are wary of surprise charges. Clientager explains your pricing clearly: the base rate for the job type and time of day, what might increase the cost, and that the technician will confirm before doing anything extra. That clarity reduces disputes on site and builds trust in your business. Price rules for nights, weekends and holidays are applied automatically.

The agent gives ETAs based on your technicians' locations and workloads, where that information is available, and sends tracking or on-the-way texts. If the nearest tech is too far away to arrive within a reasonable time, it says so honestly instead of overpromising. Customers can reply to the text if their situation changes, such as finding a spare key or a neighbor letting them in.

• Day, night and holiday rates explained clearly
• Parts and extra work confirmed by the technician first
• ETAs based on the nearest available tech
• On-the-way texts with the technician's name

Verification, scheduled work and follow-up

Responsible locksmiths verify that the person has the right to enter. The agent explains your ID requirements in advance, such as a photo ID with the address, a lease, or vehicle registration, so there are no surprises when the technician arrives. Business lockouts can require an authorized contact name. Your technicians can focus on the job instead of an awkward conversation at the door, and every job is logged with the verification your policy requires.

Not every call is an emergency. The agent books rekeys after a move, lock upgrades, smart lock installation, master key systems and car key replacements into your schedule. After a lockout, it can follow up to offer a rekey or spare key, and send secure payment links for invoices on commercial accounts. Landlords and property managers can be set up as regular accounts.