Shopify guide
A multilingual chatbot for international Shopify stores
Shoppers write in their language and get answers and products in it, from your existing catalogue.
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Coming soon to the Shopify App Store (in review). Ask for early access and we will set up your store.
Quick answer
Can a Shopify chatbot answer in different languages?
Yes. Clientager answers in 45 languages, including Arabic (right to left), Spanish, French, German, Italian, Portuguese, Turkish, Hindi and Chinese. It reads your store in its own language and replies in the shopper's language, keeping product names and prices exact, and the product cards work the same in every language.
Selling across borders
International shoppers hesitate when they cannot ask questions in their own language: about sizes, shipping to their country, duties and returns. A multilingual assistant removes that friction without translating your whole store.
How it works
The AI replies in the language the shopper writes in, or the one they choose in the optional form before the chat. The chat's own labels switch too, and Arabic and Urdu are shown right to left. Answers come from your store content, so prices, product names and policies stay exactly as you set them.
- 45 languages included in every plan
- Right-to-left layout for Arabic and Urdu
- Product cards in every language
- No translated catalogue needed
Replies by email, too
Messages sent through the Clientager contact form are answered by email in the shopper's language, with your logo and sign-off.
Frequently asked questions
Do I need Shopify Markets or a translation app?
Not for the chat. It answers in the shopper's language from your existing content.
Which languages?
45, listed on /languages.
Is there an extra charge?
No, every language is included.
Can shoppers choose a language?
Yes, in the optional form before the chat.
More Shopify guides
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