For general contractors, remodelers and builders
An AI receptionist that qualifies project leads while you're on site
Clientager answers calls and messages for your firm, captures project details, qualifies leads by scope, budget and timeline, books estimate visits and routes existing clients to their project manager.
Hear it now: call our AI on +1 209-209-4303
Ready for your review in 24–48 hours
Clientager: Thanks for calling Northline Builders. I'm the company's AI assistant, and this call may be recorded. How can I help?
Customer: Hi, we're looking to redo our kitchen, maybe take out a wall to open it up. Do you do that?
Clientager: Yes, kitchen remodels and wall removals are a big part of our work. What's the property's zip code, and do you have a rough budget and timeline in mind?
Customer: We're in 98112. Budget is around $60,000 to $80,000 and we'd like to start in the spring.
Clientager: That's within our service area and the kind of project we take on. The next step is an on-site estimate with our estimator, Dan. He has Tuesday at 10 am or Wednesday at 4 pm. Which works better?
Customer: Wednesday at 4.
Clientager: You're booked for Wednesday at 4 pm. If you have photos of the kitchen or any plans, you can reply to the confirmation text with them so Dan can prepare. Is there anything else he should know?
Customer: Just that we have a dog. Thanks!
What Clientager did
- Lead qualified: kitchen remodel, $60–80k, spring start
- Estimate visit booked: Wed 4:00 pm, estimator Dan
- Photo upload request sent by SMS
Quick answer
What does an AI receptionist for contractors do?
An AI receptionist for a contracting firm answers calls, WhatsApp, website chat, email and SMS while your team is on site. Clientager asks about project type, scope, budget, timeline and location, qualifies the lead against your criteria, books estimate visits on your calendar and follows up on unfinished enquiries. Questions from current clients about their project are routed to the right project manager with a summary.
Illustrative example
Customer message
Can you come out and give me an estimate?
Happy to help with that. Let me check and get it sorted for you now.
Saved to the customer record
What Clientager handles for builders & contractors
- Answer project enquiries
- Qualify by scope and budget
- Check service area
- Book estimate visits
Live availability
Booked · reminder scheduled
What gets missed today
Calls come in while you're on a roof
Owners and estimators spend the day on job sites. Missed calls from homeowners planning a kitchen or an addition often go to whichever contractor picks up first.
Too many unqualified leads
Estimate visits take hours. Driving out to a project outside your area, below your minimum or with no realistic budget wastes a day you could have spent selling a good job.
Clients chase updates by phone
Current clients call the office to ask when the tiles arrive or when the inspector is coming. Those calls bounce around until they reach the right project manager.
Enquiries go cold without follow-up
A homeowner fills out your form, gets a quick reply, then hears nothing for a week. By the time someone calls back, they've signed with another firm.
What Clientager can handle for you
- Answer project enquiries
- Qualify by scope and budget
- Check service area
- Book estimate visits
- Collect photos and plans
- Follow up on open enquiries
- Route client questions to PMs
- Send deposit payment links
Enquiries it handles every day
- “Do you do kitchen and bathroom remodels?”
- “Can you come out and give me an estimate?”
- “Do you work in my area?”
- “How long would an addition take?”
- “When is the next stage of my project starting?”
- “Are you licensed and insured?”
How it works
- 01
Tell us how you qualify jobs
Share your services, service area, minimum project size, typical budget ranges, estimator calendars and the questions your office asks every new lead.
- 02
We build and test your agent
Clientager's team configures the agent, connects the channels you choose and tests calls covering new enquiries, out-of-area requests and existing client questions.
- 03
You review and approve
Your setup is ready for review within 24–48 hours. You check sample conversations, adjust wording and confirm routing and escalation rules before going live.
- 04
Every enquiry gets qualified
The agent introduces itself as the company's AI assistant, captures project details, books estimate visits for qualified leads and records everything in the CRM.
- 05
Your team handles the selling and the building
Estimators arrive prepared, project managers get client questions with context, and anything sensitive, like complaints or change disputes, goes to a person.
Project enquiries answered while the crew works
Homeowners and property owners usually contact several contractors at once. The first firm that answers clearly and books a visit has a real advantage. Clientager answers your phone, WhatsApp, website chat, email and SMS during the day and after hours, introduces itself as your company's AI assistant and asks about the project in plain language: what they want done, where, roughly when and roughly for how much.
Callers get straight answers to the common questions, such as the services you offer, your service area, whether you're licensed and insured and how your estimate process works, using only information you provide. Photos, plans and inspiration images can be sent by reply, so your estimator sees the space before arriving. Every conversation is logged in the built-in CRM with the full project details.
Lead qualification that protects your estimators' time
Not every enquiry is a fit. During setup you set the rules: service area, minimum project size, the types of work you take on and how far out you schedule. The agent asks the questions that matter and books estimate visits only for leads that meet your criteria. Out-of-area or below-minimum requests get a polite, honest answer and, if you choose, a referral note, rather than a wasted site visit.
For leads that aren't ready yet, for example a homeowner still saving or waiting on an architect, the agent records the timeline and follows up on that conversation when it makes sense. It never sends cold outreach to people who didn't contact you. When a deposit is needed to hold a start date or a design phase, the agent sends a secure payment link; it never asks for card details over the phone.
Existing clients reach the right project manager
During a build, clients have frequent questions: when the cabinets arrive, whether the inspection passed, when the crew starts on Monday. Clientager recognizes existing clients, answers what it can from the information you provide, such as office hours or general schedule notes, and routes project-specific questions to the assigned project manager with a written summary, so nobody has to repeat themselves.
Complaints, change order disputes, safety concerns and anything involving money beyond a standard invoice are always handed to a person. The agent acknowledges the issue, collects the details and marks the urgency according to your rules. Your team decides the response, and the agent makes sure the message reaches the right person quickly instead of sitting in a general voicemail box.
Frequently asked questions
Can the agent give price estimates for projects?
Only in the way you allow. Many firms let the agent share typical price ranges for common projects so expectations are realistic. Firm quotes always come from your estimator after a site visit. The agent never commits to a price you haven't approved.
How does it decide whether a lead is qualified?
You set the criteria during setup, such as service area, minimum budget, project types and timeline. The agent asks about each one and books estimate visits only for leads that fit. Borderline cases are passed to your team to decide.
Can current clients use it to get project updates?
Yes. It recognizes existing clients and answers general questions from the information you provide. Project-specific questions are routed to the assigned project manager with a summary, so they can reply quickly.
Will it follow up with leads that didn't book?
Yes, for people who contacted you first. If a homeowner started an enquiry but didn't book, or said they'll be ready in a few months, the agent follows up on that conversation at the right time. It doesn't send cold messages.
Can it collect deposits?
It sends a secure payment link for a design fee, deposit or progress payment as your team instructs. The client pays through your payment provider. The agent never asks for card numbers or bank details.
How quickly can we go live?
Clientager's team sets up and tests your agent, and it's typically ready for your review within 24–48 hours of receiving your information. It only goes live after you approve it.
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