For electrical contractors
An AI receptionist for electricians that puts safety first
Clientager answers your calls and messages, separates hazards from routine work, books service calls and estimates, and keeps project leads like panel upgrades and EV chargers moving.
Ready for your review in 24–48 hours
Clientager: Hello, Brightline Electric. I'm the company's AI assistant, and this call may be recorded. How can I help?
Customer: One of my outlets is warm and there's a slight burning smell in the bedroom.
Clientager: Please don't use that outlet. Is there any smoke, sparking or visible flame right now?
Customer: No smoke, just the smell and it's warm.
Clientager: If you see smoke or flames, leave the house and call 911. For now, please switch off the breaker for that room if you can do so safely. I'm flagging this as urgent for our on-call electrician.
Customer: Okay, breaker's off.
Clientager: Thank you. Our on-call electrician, Priya, can be there tonight between 8:00 and 9:00. There's an after-hours call-out fee of $149. Shall I book her? I'll text you when she's on the way.
What Clientager did
- Urgent job booked: warm outlet + burning smell, tonight 8–9 pm
- Assigned to on-call electrician Priya
- Safety advice given; customer switched off breaker
Quick answer
How does an AI receptionist for electricians work?
An AI receptionist for electricians answers every call while your team is on site. Clientager asks what the problem is and whether there's any burning smell, sparking or shock risk, tells callers in danger to contact emergency services, and routes urgent outages to your on-call electrician. It books service calls, captures project details for panel upgrades or EV chargers, and follows up on estimates.
Illustrative example
Customer message
My breaker keeps tripping
Happy to help with that. Let me check and get it sorted for you now.
Saved to the customer record
What Clientager handles for electricians
- Screen for electrical hazards
- Route urgent outages
- Book service calls
- Capture project details
Live availability
Booked · reminder scheduled
What gets missed today
Hazards mixed with routine calls
A caller with a sparking outlet and a caller who wants a ceiling fan installed both say they "need an electrician". Telling them apart quickly matters.
Project leads need detail
Quoting a panel upgrade or EV charger means knowing the panel size, the home's age and where the charger goes. Most first calls capture none of it.
Licensed time is valuable
Every minute an electrician spends on the phone booking or answering pricing questions is a minute not spent on billable work.
Estimates without follow-up
You send an estimate for a rewire and hear nothing. Without a follow-up process, those jobs quietly go to competitors.
What Clientager can handle for you
- Screen for electrical hazards
- Route urgent outages
- Book service calls
- Capture project details
- Book estimate visits
- Follow up estimates
- Send arrival updates
- Send invoice payment links
Enquiries it handles every day
- “Half my house has no power”
- “My breaker keeps tripping”
- “Can you install an EV charger?”
- “How much is a panel upgrade?”
- “I need more outlets in my kitchen”
- “Can you install a ceiling fan this week?”
- “Do you do generator hookups?”
How it works
- 01
Describe your services
Share your service and project types, service area, rates, what counts as urgent, your safety script and technician schedules.
- 02
We configure and test
Clientager's team builds hazard screening, booking and lead capture flows, then tests calls ranging from sparking outlets to EV quotes.
- 03
You review it
Ready for review within 24–48 hours. Check the safety wording carefully and approve go-live.
- 04
Callers get the right response
The agent introduces itself as your AI assistant, screens for danger, books service calls and captures project details.
- 05
Your team gets organized jobs
Service calls and estimate visits land on the right schedule with photos and notes. Urgent calls reach the on-call electrician.
Hazard screening comes first
Electrical calls can involve real danger, so Clientager starts with safety questions you approve: is there burning smell, smoke, sparking, scorch marks, buzzing, water near electrics or anyone who has had a shock? If a caller describes fire, smoke, a downed power line or an injury, the agent tells them to get to safety and contact emergency services or the utility immediately, before anything else.
For urgent but non-dangerous situations, such as a partial outage or a warm outlet, the agent gives the basic precautions you've approved, like not using the outlet and switching off the breaker if it's safe, then routes the call to your on-call electrician. The agent never talks anyone through electrical repairs. Every urgent call is logged with the time, what the caller reported and who was alerted.
Service calls booked with the right information
Routine service calls run more smoothly when the electrician knows what to expect. The agent records the problem, the room, the age of the home if known, whether the panel is a breaker or fuse box, and access details. Customers can send photos of the panel or fixture by text, which helps your team bring the right parts. Repeat customers are recognized, with past jobs on file.
Bookings go into the right electrician's schedule based on job type and area. Customers receive confirmation, arrival windows and on-the-way texts, and can reschedule by message. Your standard call-out and diagnostic fees are explained up front, so the conversation on site can focus on the work. Commercial clients can be given different booking windows, site contacts and access arrangements, according to the agreements you have with them.
Project leads: panels, EV chargers and rewires
Larger projects are where much of an electrical contractor's revenue comes from, and they need more qualification. For an EV charger, the agent asks about the vehicle, the panel's capacity if known, the distance from the panel to the parking spot and whether the home has a garage. For a panel upgrade or rewire, it records the home's age, current panel size and the reason for the upgrade.
With those details, your estimator can prepare before the site visit, which the agent books on your calendar. After you send an estimate, the agent follows up, answers questions you've approved, and books the work or notes why the customer is waiting. Estimates that go quiet aren't forgotten. The agent checks in on a schedule you choose and stops as soon as the customer decides.
Frequently asked questions
What does the AI do if someone reports sparks or smoke?
It tells them to get everyone to safety and contact emergency services, or the utility for downed lines, straight away. It doesn't try to troubleshoot. Once the caller is safe, it logs the call and alerts your on-call electrician according to your rules.
Will it give electrical advice to callers?
Only the basic safety precautions you approve, such as not using a faulty outlet or switching off a breaker if safe. It never walks customers through repairs or wiring. Anything technical is left to your licensed electricians on site.
Can it qualify EV charger installation leads?
Yes. It asks your chosen questions, such as vehicle model, panel size, distance to the parking spot and whether the home has a garage, and can request photos of the panel. Your estimator gets a complete brief and a booked site visit.
Can it handle commercial clients differently?
Yes. The agent can identify commercial callers, ask for the business name, site contact and access arrangements, and route them to the right person or schedule. Maintenance contract customers can be prioritized according to your agreements.
Does it connect to our scheduling software?
Many electrical contractors use field service software. Whether the agent can book directly into yours is confirmed during setup. If not, it sends complete job details to your office or to you by text and email to confirm.
How quickly can we be up and running?
Send us your services, rates, area and safety rules. Our team configures and tests the agent, typically ready for review within 24–48 hours. You approve the safety wording and booking rules before any real calls are answered.
Capabilities
Related industries
Use cases
Want this for your business?
Tell us how your business works. We'll build the AI around it, test it, and have it ready for your review within 24–48 hours.