For chiropractic clinics
An AI chiropractic receptionist that keeps your table full
Clientager answers calls and messages for your clinic, books new patient exams and adjustments, collects insurance details and follows up with patients who fall behind on their care plan.
Hear it now: call our AI on +1 209-209-4303
Ready for your review in 24–48 hours
Clientager: Good morning, thanks for calling. I'm the clinic's AI assistant, and this call may be recorded. How can I help?
Customer: Hi, my lower back has been sore since I helped a friend move. Can I come in this week?
Clientager: I'm sorry to hear that. Before I book, do you have any numbness in your legs, loss of bladder or bowel control, or weakness that's getting worse?
Customer: No, nothing like that. Just stiff and sore.
Clientager: Thanks. A new patient visit includes a consultation, exam and first adjustment if the doctor recommends it. Dr. Patel has openings today at 5:30 pm or Wednesday at 9 am. Will you be using insurance?
Customer: Today at 5:30 works. I'll pay myself. How much is it?
Clientager: The new patient visit is $85 for self-pay. I've booked you for 5:30 today and I'm texting your intake form now. Please arrive ten minutes early and wear comfortable clothes.
Customer: Great, thanks.
What Clientager did
- New patient exam booked: today 5:30 pm, Dr. Patel
- Red-flag screening recorded as negative
- Intake form sent by SMS
Quick answer
What does an AI chiropractic receptionist do?
An AI chiropractic receptionist answers phone calls, WhatsApp, website chat, email and SMS for your clinic. Clientager books new patient exams and follow-up adjustments, explains your fees and insurance policies, collects claim details, sends intake forms and reminders, and checks in with patients who stop booking mid-plan. It never gives clinical advice, and red-flag symptoms go to emergency services or your staff.
Illustrative example
Customer message
How much is a first visit without insurance?
Happy to help with that. Let me check and get it sorted for you now.
Saved to the customer record
What Clientager handles for chiropractors
- Book new patient exams
- Schedule follow-up adjustments
- Answer fee and insurance questions
- Collect personal injury claim details
Live availability
Booked · reminder scheduled
What gets missed today
The phone rings while you're adjusting
Many clinics run with one front desk person or none at all. A new patient with back pain calls during a busy hour, hears voicemail and books with the clinic down the road.
Insurance questions take forever
Do you take my plan? How many visits are covered? Do I need a referral? Each call is a few minutes of explaining, and the patient often doesn't have their card handy.
Patients drift away mid-plan
Once the pain eases, patients stop booking even though their care plan isn't finished. Nobody has time to call each one, so they quietly disappear.
No-shows leave gaps in the day
A missed adjustment slot is lost time that could have gone to a patient on the waitlist, and without reminders it happens more often than it should.
What Clientager can handle for you
- Book new patient exams
- Schedule follow-up adjustments
- Answer fee and insurance questions
- Collect personal injury claim details
- Send intake forms
- Send appointment reminders
- Follow up with patients mid-plan
- Route red-flag symptoms
Enquiries it handles every day
- “Do you take my insurance?”
- “How much is a first visit without insurance?”
- “Can I be seen today?”
- “Do you treat car accident injuries?”
- “Do I need a referral from my doctor?”
- “Can I move my adjustment to later this week?”
How it works
- 01
Patient reaches out
By phone, website chat, SMS or WhatsApp. The agent introduces itself as the clinic's AI assistant and asks how it can help.
- 02
Understand the visit
It asks whether they're a new or returning patient, what area is bothering them, whether it follows an accident, and checks for the red-flag symptoms on your clinic's list.
- 03
Fees, insurance and claims
It explains your new patient fee and payment options, records insurance details, and collects personal injury or workers' compensation claim information for your team.
- 04
Book the right appointment
It books a new patient exam or adjustment with the right chiropractor, sends intake forms and tells the patient what to expect at the first visit.
- 05
Keep the care plan on track
After the exam it books follow-ups at the frequency your doctor sets, sends reminders, fills cancellations and checks in when a patient stops booking.
New patient bookings, answered at the moment of pain
Most people look for a chiropractor when something hurts, and they want an appointment soon. If the phone goes to voicemail or the website form sits until the afternoon, they call the next clinic on the list. Clientager answers right away on the phone, WhatsApp, website chat, email or SMS, asks a few routing questions you approve, and books the new patient exam with an available chiropractor before the caller moves on.
The agent explains what happens at the first visit, how long it takes, what it costs for self-pay patients and what to bring. It sends your intake forms so the patient arrives with paperwork done, and it tells them about parking and your cancellation policy. Returning patients can book straight back in with their usual doctor without waiting for the front desk to pick up.
Insurance, personal injury and payment questions
Funding questions are some of the most frequent and slowest calls a chiropractic clinic handles. The agent explains your general policies using the information you provide, such as which plans you're in network with, whether you offer care packages and how self-pay pricing works. It records the patient's insurer and plan details so your billing team can verify coverage before the visit, rather than at the front desk.
For auto accident and workers' compensation cases, the agent collects the claim type, claim number, insurer or employer details and attorney contact if there is one, and passes everything to your admin team. Copays, care plan payments and outstanding balances can be handled through secure payment links. The agent never asks for card numbers over the phone or in a chat.
Helping patients finish their adjustment plan
Results depend on patients attending the visits their chiropractor recommended. After the exam, the agent can book the series at the agreed frequency, send reminders before each visit and make rescheduling easy, so a busy week becomes a moved appointment rather than a missed one. When a patient who is on a plan stops booking, it follows up politely, offers times and records any feedback for the doctor. Messages stop if the patient declines.
The agent never gives clinical advice, comments on whether pain is normal or suggests exercises. If a patient describes symptoms on your red-flag list, such as numbness spreading down the legs, loss of bladder control, sudden severe headache or chest pain, it tells them to call emergency services and alerts your team. Anything unusual or sensitive is handed to a person with a summary of the conversation.
Frequently asked questions
Can the AI tell patients whether their insurance covers chiropractic care?
It explains your clinic's general policies, such as which plans you work with and how self-pay pricing works, based on the information you provide. Specific coverage is verified by your billing team. The agent records the insurer and plan details so they can check quickly before the visit.
What happens if a caller describes serious symptoms?
The agent follows your list of red-flag symptoms. If a caller mentions one, it tells them to contact emergency services or go to the emergency room and alerts your team. It never reassures a patient that symptoms are nothing to worry about.
Can it handle personal injury and auto accident patients?
Yes. It records the type of claim, claim number, insurer details and attorney contact if the patient has one, then books the visit and passes the details to your admin team. Your staff handle authorization and billing.
Will it contact patients who haven't booked in a while?
It follows up with patients who are on an active care plan or who started a conversation with your clinic, for example by asking about an appointment and not finishing the booking. It doesn't send cold messages to people who never contacted you.
Can patients pay through the agent?
The agent can send a secure payment link for a new patient fee, care plan or outstanding balance. Patients pay through your payment provider. It never asks for card numbers, CVV codes or bank details in a call or message.
How long does setup take?
Clientager's team configures and tests your agent, and it's typically ready for your review within 24–48 hours of receiving your clinic's information. It only goes live after you approve the wording, booking rules and escalation steps.
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