For daycares, nurseries and preschools
An AI receptionist for childcare that welcomes every family's enquiry
Clientager answers prospective and current parents on phone, WhatsApp, chat and email, books centre tours, handles waitlist and place enquiries and explains fees, while anything about a child's safety or health goes straight to your staff.
Hear it now: call our AI on +1 209-209-4303
Ready for your review in 24–48 hours
Customer: Hello, do you have any places for a 14-month-old from January? Three days a week.
Clientager: Hello, I'm the AI assistant for Little Acorns Nursery. Thanks for getting in touch. Which three days would you need, and would those be full days?
Customer: Monday, Tuesday and Thursday, full days please.
Clientager: Our baby room currently has space on Tuesdays and Thursdays from January, and Mondays are full. I can add you to the Monday waitlist and book a tour so you can see the room. Would that help?
Customer: Yes please. She has a dairy allergy, is that okay?
Clientager: Thank you for telling me. I've passed that to our manager, who handles all allergy and medical arrangements and will go through it with you personally. We have tours on Friday at 10:00 am or Monday at 4:30 pm. Which suits you?
Customer: Monday at 4:30.
Clientager: Lovely. You're booked for a tour on Monday at 4:30 pm, and you're on the Monday waitlist from January. You'll get a confirmation by email shortly.
What Clientager did
- Tour booked: Mon 4:30 pm, baby room
- Waitlist entry: Mondays from January, 14-month-old
- Allergy question passed to nursery manager
Quick answer
What does an AI receptionist for childcare centres do?
An AI receptionist for childcare centres answers parent enquiries when staff are with the children. Clientager asks about the child's age, start date and days needed, explains availability and fees you've approved, books centre tours and adds families to your waitlist. It answers everyday questions about hours, meals and what to bring, and sends anything about a child's safety, health or wellbeing straight to staff.
Illustrative example
Customer message
Can we come and look around?
Happy to help with that. Let me check and get it sorted for you now.
Saved to the customer record
What Clientager handles for childcare & nurseries
- Answer parent enquiries
- Book centre tours
- Capture waitlist details
- Answer place availability questions
Live availability
Booked · reminder scheduled
What gets missed today
Staff are with the children, not the phone
Ratios matter, and your team's attention belongs in the room. Calls from prospective parents ring out, and the manager spends evenings returning them.
Waitlists are hard to keep straight
Parents ask where they are on the list, change start dates and add siblings. Keeping it accurate across calls, emails and paper forms is a constant job.
Tours take many messages to arrange
Working parents can only visit at certain times, and tours have to fit around naps and meals. Arranging each one takes several back-and-forth messages.
Fee questions repeat endlessly
Daily rates, part-time patterns, funded hours, registration fees and what's included. Parents need clear answers, and getting them wrong causes upset later.
What Clientager can handle for you
- Answer parent enquiries
- Book centre tours
- Capture waitlist details
- Answer place availability questions
- Explain fees and sessions
- Answer everyday parent questions
- Send registration fee links
- Route child matters to staff
Enquiries it handles every day
- “Do you have a place for my child from September?”
- “Can we come and look around?”
- “How much are your fees for three days a week?”
- “Where are we on the waitlist?”
- “Do you accept funded hours?”
- “What are your opening hours and do you provide meals?”
How it works
- 01
Enquiry
A parent calls or messages. The agent introduces itself as the centre's AI assistant and asks about their child and what care they're looking for.
- 02
Understand the family's needs
It asks for the child's age, preferred start date, days and hours needed, and any siblings already attending.
- 03
Explain availability and fees
It shares the availability and fees you've approved for that age group, or explains the waitlist if the room is full.
- 04
Book a tour or join the waitlist
It books a tour at a time that fits your day, or adds the family to the waitlist with their details and preferences.
- 05
Route anything sensitive to staff
Questions about a child's safety, health, allergies, development or wellbeing go straight to the manager or key staff with a summary.
Parent enquiries answered without leaving the room
Choosing childcare is one of the biggest decisions a family makes, and parents usually start looking in the evening, once their own children are asleep. Clientager answers warmly on whichever channel they use, asks about the child's age, preferred start date and the days and hours needed, and explains what you can offer. Your staff stay focused on the children while every enquiry still gets a prompt, accurate reply.
You decide what the agent shares: room availability by age group, opening hours, meal arrangements, what to bring on the first day, settling-in sessions and your approach to learning and play. Answers stay consistent, and anything not covered is passed to the manager rather than guessed. Every family is recorded in the built-in CRM with their details, so the manager has a clear picture of demand for each room.
Tours, waitlists and places, kept in order
A tour is often what makes a family choose you. The agent offers tour times that fit your daily routine, avoiding naps and mealtimes if you prefer, books them and sends a confirmation with parking and arrival details. Families can reschedule by message, and the manager receives a short summary before each visit covering the child's age, days needed and any questions already asked.
When a room is full, the agent adds the family to your waitlist with their preferred start date, days and sibling details, and can tell parents their position or status in the way your policy allows. When a place opens and the family asks for an update, the agent shares it and books a call or visit. Registration fees or deposits can be paid through a secure payment link; the agent never asks for card details.
Fees explained, and child matters always go to staff
Fee questions are some of the most frequent, and the most important to get right. The agent explains daily and session rates, part-time patterns, registration fees, what's included, and how any funded hours or subsidy programmes you accept apply, using wording you've approved. Questions about individual eligibility, invoices or payment arrangements are passed to the manager or office.
Anything about a child's safety, health, allergies, medication, development, behaviour or wellbeing goes straight to your staff. The agent doesn't give advice on these matters; it acknowledges the parent, records what they've said and alerts the right person immediately according to your escalation rules. It never shares information about a child with anyone other than authorised contacts, and parents can ask to speak with a person at any time.
Frequently asked questions
What happens if a parent mentions a health or safety concern?
It goes straight to your staff. The agent acknowledges the parent, records what they said and alerts the manager or designated person according to your escalation rules. It never gives medical, allergy or safeguarding advice itself.
Can it manage our waitlist?
It captures waitlist details: the child's age, preferred start date, days needed and siblings, and records them in the built-in CRM or passes them to your enrolment system where a connection is available. It can share waitlist status in the way your policy allows. Offering a place is always your team's decision.
Can it explain funded hours and subsidies?
It explains the general information you've approved about the programmes you accept. Questions about a specific family's eligibility or invoices are passed to your manager or office, since they depend on individual circumstances.
Will it message parents about spaces without being asked?
No. Clientager never messages someone first. It replies to parents who contacted you and follows up on those conversations, for example with an update a parent asked for about the waitlist.
Can current parents use it too?
Yes, for everyday questions such as opening hours, closure dates, what to pack or how to book an extra session. Anything about their child's day, health or wellbeing is passed to the child's key worker or the manager.
How long does setup take?
Share your rooms, age groups, fees, policies and escalation contacts. Clientager's team builds and tests your agent, and it's ready for review within 24–48 hours. Plans start from $25 per month, with a 7-day free trial (chat, WhatsApp and email, no card).
Capabilities
Related industries
Use cases
Want this for your business?
Try it free for 7 days, no card needed: AI website chat, WhatsApp and email, trained on your own website. AI phone calls come with paid plans.