CRM for cleaning companies
The CRM for cleaning business owners who want full schedules, not inbox chaos
Clientager answers quote requests the moment they arrive, books cleans, keeps access notes for your cleaners and nudges one-off clients into recurring service.
CRM included in every plan, from $39/month. AI manager included.
New quote request
Quote sent
First clean booked
Recurring offer
Quick answer
What is the best CRM for cleaning business owners?
The best CRM for cleaning business owners turns quote requests into booked cleans quickly, keeps access codes and preferences for each home, assigns cleaners and keeps recurring clients rebooking. Clientager does this with a built-in CRM and an AI manager that answers calls, WhatsApp, SMS, chat and email 24/7, quotes from your price list and books the clean. Plans start at $39/month.
Built for cleaning companies and house cleaning services
Your Cleaning Business CRM comes set up with the stages and fields cleaning companies and house cleaning services actually use. Change anything, add your own.
Pipeline stages
- New quote request
- Quote sent
- First clean booked
- Recurring offer
- Won
What each record holds
- Address and access instructions
- Home size (bedrooms, bathrooms, square feet)
- Cleaning type (standard, deep, move-out, office)
- Frequency (weekly, biweekly, monthly, one-time)
- Pets and allergies
- Supplies preference (eco products, client supplies)
- Preferred cleaner
- Rooms to skip or focus on
Quote request pipeline
Every enquiry moves from quote request to quote sent, first clean booked, recurring offer and won. You see which quotes are waiting and what they are worth.
Bookings and cleaner assignment
Book cleans on the calendar and assign them to a cleaner or team. The week view shows every clean, job and task.
Home details on every record
Access instructions, pets, allergies, product preferences and rooms to focus on, so any cleaner can walk in prepared.
Catalog-based quotes
Price standard, deep and move-out cleans and add-ons like oven or window cleaning from your catalog. Send a PDF quote with a pay-by-link through Stripe, Razorpay or PayPal.
Recurring client tracking
Frequency fields and smart lists show weekly, biweekly and monthly clients, and who has not rebooked.
Commercial accounts
Store contract details, visit schedules and site contacts for offices and commercial clients as custom fields.
Reports
Track new contacts, leads by source, conversion rate, bookings completed and revenue collected.
Included: Clientager AI manager
A CRM that fills itself in
Most CRMs wait for someone to type. Your AI manager answers calls, WhatsApp, SMS, website chat and email 24/7, then writes every contact, booking and next step into the CRM for you.
Answers quote requests instantly
Most people ask three cleaning companies for a price. Your AI manager replies first, 24/7, on calls, WhatsApp, SMS, chat or email.
Asks the right sizing questions
It asks about bedrooms, bathrooms, cleaning type, pets and frequency, and fills those fields on the record.
Quotes from your price list
Using the prices you set, it can give a ballpark or send a quote, and flag anything unusual for you to review.
Books the first clean
It offers open slots and books the clean on your calendar with a confirmation and a reminder the day before.
Handles reschedules
Clients who need to move a clean can message any time. It updates the booking and lets the assigned cleaner know through a task.
How a cleaning business runs on Clientager
- 01
Quote request at 9pm
A renter asks for a move-out clean price on your website chat. The AI manager asks about size and date, then sends a quote.
- 02
Booked and assigned
The renter accepts and pays a deposit by link. The clean is booked and assigned to a cleaner with access notes.
- 03
Clean done
The cleaner marks the booking complete. The invoice is sent and marked paid when the customer pays.
- 04
Recurring offer
For a homeowner, an automation offers biweekly service. When they say yes, the deal moves to Won.
- 05
Keep them booked
If a recurring client goes quiet, a rebooking nudge goes out automatically.
Automations ready to switch on
- When A first clean is completed→ Send a recurring service offer by SMS the next day.
- When A quote sits in Quote sent for 2 days→ Send a friendly follow-up and create a call task.
- When A booking is completed→ Send the invoice pay link and a review request.
- When No visit for 45 days→ Send a rebooking nudge with a link to pick a date.
- When A contact is tagged move-out→ Send a confirmation of what the move-out clean includes 3 days before.
Spreadsheets vs. Clientager
Spreadsheets and generic CRMs
- Quote requests answered hours later, after a competitor replied
- Access codes and pet notes in text threads
- Schedules juggled in a shared spreadsheet
- One-off clients never asked about recurring service
- Payments chased after the clean
Clientager Cleaning Business CRM
- Quote requests answered within moments, 24/7
- Home details and access notes on each record
- Cleans assigned on one calendar
- Recurring offers sent automatically
- Pay links sent with every invoice
Why a CRM for cleaning business owners starts with speed
People looking for a cleaner usually ask several companies at once and book whoever replies first with a clear price. A CRM for cleaning business owners has to win that race. Clientager's AI manager answers calls, WhatsApp, SMS, website chat and email 24/7. It asks how many bedrooms and bathrooms, what type of clean, how often and whether there are pets, then quotes from your price list and books the first clean.
All of that lands in the CRM as a complete record, not a text thread. The quote sits in your pipeline with its value. If the client goes quiet, an automation follows up after a day or two. You stop losing jobs simply because you were busy cleaning when the request came in, and you start each morning with booked work on the calendar.
Scheduling cleaners with the details they need
Cleaning is personal. Clients care about which products you use, whether the dog gets out and which rooms need extra attention. In Clientager each record holds access instructions, pets, allergies, supply preferences and rooms to focus on or skip. When you assign a clean on the calendar, the cleaner opens the record in their phone browser and sees everything before they arrive.
The calendar shows every booking, job and task in one week view, so you can balance work across cleaners and spot gaps. Staff accounts let cleaners see their own assignments, client notes and tasks without seeing payments or revenue. Clients who want to reschedule can message any time, and the AI manager updates the booking and creates a task so the assigned cleaner knows.
Building a recurring client base
Recurring clients are the steady base of a cleaning business. Weekly and biweekly homes fill the calendar and make planning easier. Clientager tracks frequency on every record, and smart lists show who is on which schedule. After a first clean goes well, an automation can offer recurring service the next day, while the clean home is still fresh in their mind.
Rebooking nudges catch clients before they drift away. If someone has not had a clean in a set number of weeks, they get a friendly message with a link to choose a date. Reports show bookings completed, conversion from quote to first clean and revenue collected. For commercial accounts, contract dates and site contacts sit on the record, with renewal reminders so office contracts are not lost by accident.
Questions about the CRM
What is the difference between a cleaning CRM and an AI manager?
The CRM is where your clients, quotes, bookings, cleaners and invoices live. The AI manager answers calls and messages 24/7, asks sizing questions, quotes from your price list, books cleans and handles reschedules, writing it all into the CRM. Clientager includes both, so quote requests turn into booked cleans without you typing anything.
Can I import my client list from a spreadsheet?
Yes. Import from any spreadsheet or CRM export via CSV and map columns to fields like address, home size, frequency and access notes. Duplicate detection flags clients already in the system, and you can merge duplicates afterwards. You can export your data to CSV whenever you like.
Can my cleaners log in without seeing prices and revenue?
Yes. Cleaners get the staff role, which shows their assigned bookings, client details, access notes and tasks. Payments, billing and revenue stay hidden. Owners and managers see everything. Starter includes 2 team logins, Growth 5 and Scale unlimited, with an activity log of changes.
Can the AI manager give a price for a clean?
Yes, based on the price list you set up. It asks about bedrooms, bathrooms, cleaning type and add-ons, then gives a price or sends a quote. For unusual jobs, like post-construction cleans, it can collect details and create a task for you to quote personally.
Does it work for commercial and office cleaning?
Yes. Tag commercial clients, store contract terms, site contacts and visit schedules as custom fields, and book recurring visits on the calendar. Renewal reminders and tasks help keep contracts from lapsing, and invoices with pay links work the same way as for homes.
How much is Clientager for a cleaning business?
The CRM is included in every plan, and plans start at $39/month. That includes the AI manager that answers enquiries 24/7. You can see it in a live demo, and you can get a refund before your agent goes live if it is not the right fit for your business.
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